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Care & Warranty

  • maintainance

The beaded body of the product is strung with high-strength professional braided wire, but please avoid pulling with strange force, heavy objects or falling from a high place, so as to avoid deformation of the hardware or broken beads; try to avoid touching the gold-plated brass part of the metalworking product Water or chemical liquids, do not wear it in areas with sulfur hot springs, etc. Oxidation and fading due to time or humidity is a normal phenomenon. If it is accidentally oxidized and faded, it can be sent back for finishing or re-plating (payment is required after the warranty period). When not wearing it, you can wipe it with a dry cloth. If you want to rinse it, please use clean water, and dry it thoroughly after washing. Put it into a plastic zipper bag to isolate air drag reduction and oxidation. 



  • warranty

All products enjoy a three-month warranty for defects caused by non-human factors. If it is determined that there is man-made damage, it will be repaired according to the situation and a fee will be charged accordingly. The scope of the warranty is limited to broken weaving threads or hardware damage replacements. Click does not provide services, and other technical support repairs.    



  • Precautions

Natural materials such as pearls, crystals, and other semi-precious stones are selected, cut, and polished, and each color, shape, or size will be slightly different. Natural materials may also have imperfect traces of mine gaps, which will be matched by the studio Random shipments are not open for selection; due to manual assembly, the length of the product may have a size error within 3 mm after completion; the product may have color differences due to different light or electronic display screens when shooting, everything is subject to the actual product ; None of the above are within the scope of defect reasons that can be returned or exchanged. Do not apply for return or exchange on the grounds of "defects/imagination/different from the product photo".