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  • 退換須知 Return & Refund

「THRIVE 繁生」提供網路購物七天鑑賞期,若要辦理退換貨,商品須保持全新且包裝完整並不得經穿戴、洗滌、沾污或其他加工,或是商品丟失或損毀,或超過七日期限,若有以上情況皆恕不提供退換貨服務。

換貨僅限出貨錯誤或瑕疵商品,例如:收到商品時嚴重斷裂破碎(不包含接合處線頭、金屬正常氧化、各式天然原料與金屬上的斑點痕跡,或包裝上因運送導致的擠壓變形破損)。因每台電腦螢幕解析度和色調不同,請以收到的實際商品為準,色差並不屬於瑕疵範疇。

特殊活動之商品(如私人訂製商品、出清折扣商品等),則不提供因個人因素退換貨。

個人因素的退換運費由買家自行負擔。

出貨錯誤或瑕疵商品的退換運費由 THRIVE 繁生負擔。

退換貨請將商品寄至:

THRIVE 繁生(林瑾 收)

聯絡地址:111台灣台北市士林區中正路435巷9號4樓

聯絡電話:0936087505


・Returns and exchanges
Returns and exchanges will be offered only if an item is returned within 7 days from purchase in unworn, undamaged condition. Return shipping costs are the customer's responsibility.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

SALE OR CUSTOMIZED ITEMS ARE FINAL SALE. No returns and exchanges. No Exceptions.

To return your product, you should mail your product to: 
Thrive Apparel Co.
4F, No.9 Lane 435, Rd. Zhongzheng, Dist. Shilin, Taipei City, Taiwan 
+ 886936087505

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

・Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next, contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at thriveofficial.co@gmail.com.