- 退換須知 Return & Refund
出貨錯誤或瑕疵商品的退換運費由 THRIVE 繁生負擔。
- THRIVE 繁生（林瑾 收）
・Returns and exchanges
Returns and exchanges will be offered only if an item is returned within 7 days from purchase in unworn, undamaged condition. Return shipping costs are the customer's responsibility.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
SALE OR CUSTOMIZED ITEMS ARE FINAL SALE. No returns and exchanges. No Exceptions.
To return your product, you should mail your product to:
Thrive Apparel Co.
4F, No.9 Lane 435, Rd. Zhongzheng, Dist. Shilin, Taipei City, Taiwan
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]