- About returns
" THRIVE "Provide a seven-day appreciation period for online shopping. If you want to return or exchange the goods, the goods must be kept brand new and the packaging must be intact and must not be worn, washed, stained or otherwise processed, or the goods are lost or damaged, or the seven-day period is exceeded. If In the above cases, no return or exchange service will be provided.
Exchanges are limited to shipping errors or defective items, for example: items received severely broken and broken (not including thread ends at joints, normal oxidation of metals, spot marks on various natural materials and metals, or damage to packaging caused by shipping extrusion deformation damage). Because the resolution and color tone of each computer screen are different, please refer to the actual product received, and the color difference does not belong to the category of defects.
Products for special events (such as custom-made products, clearance discounted products, etc.), do not provide returns due to personal factors.
The return freight for personal factors shall be borne by the buyer.
Return shipping charges for incorrectly shipped or defective merchandise will be borne by THRIVE "burden.
Please contact us before returning or exchanging goods, and we will assist you in handling return and exchange matters. Please return or exchange the goods within 7 days after receiving the goods contact us Leave a message, if you have any questions, you can private message the brand page at any time Instagram / Facebook .
and return the item to the following address:
Recipient: THRIVE Fansheng (Received by Lin Jin)
Address: No. 227-1, Jinhua Street, Daan District, Taipei City 106
7-11 shop to shop: Yongkang store ( 189271 )
- invoice processing
The company issues a double invoice, in order to speed up the refund process, please send the invoice back together when returning the product.