- delivery time
Since the delivery time of each item is different, if the same order includes handmade accessories, pre-ordered and spot items, in principle, we will wait for all the items to arrive or be sent out again after the production is completed. If you can't wait, please order separately. Thank you for your patience with understanding.
- Delivery Notes
For domestic delivery, you can choose Chunghwa Post registered delivery or 7-11 store-to-store pick-up. It takes 2 to 4 days to arrive on the island by mail, and about 7 days to arrive on the outer islands (excluding holidays). It takes about 2 to 3 days for 7-11 store to pick up the goods. International delivery is sent by Chunghwa Post Registered Mail, SF Express or other logistics services (depending on the country), and it will take at least 7 to 30 days to arrive. If there is a special emergency situation, you can send a letter to agree to use other courier services. Domestic free shipping is available for single purchases over NTD.5000 , and international free shipping for NTD.12000 or more.
- Pick up in person: When placing an order online, you can choose to pick up the product in person at the studio. ＊Currently suspended
1. When the product is ready, an email will be sent to notify you of the availability
2. Before picking up the goods, please confirm the opening hours of the studio on the official website or the brand community ( 🔴 latest announcement NEWS )
3. Please show the order number when picking up the goods